CPH Airport – The Sequence Intervention

CPH Airport – The Sequence Intervention

Introduction Diagnosis: Some passengers are not aware of the sequence being boarded at a given time. This results in some passengers being 1) rejected at the boarding counter causing a minimal, but still existent time loss in boarding time, or 2) being boarded out of...
CPH Airport – The Document Intervention

CPH Airport – The Document Intervention

Introduction As the diagnosis states, we found that not all passengers knew how to handle their documents and what documentation was required in order for handlers to board a given passenger. This would often result in passengers having to look through their bag,...
CPH Airport – The Selectee Intervention

CPH Airport – The Selectee Intervention

Introduction Diagnosis #1: Passengers did not know that the ground handling staff intended to board selectees prior to the boarding of premium passengers began. Passengers did not know whether they were selected for a random security check. Diagnosis #2: Before the...
CPH Airport – The Swipe Intervention

CPH Airport – The Swipe Intervention

Introduction Diagnosis: The diagnosis was that most passengers were uninformed about the fact that they needed to have their passport swiped before they could board. The reason they needed their passport swiped was in order to update the travel information on the...
Size matter! A field experiment in reducing food waste

Size matter! A field experiment in reducing food waste

 The following is from: P.G. Hansen, A.M. Jespersen & L.R. Skov “Size matter! A choice architectural field experiment in reducing food waste” Journal of Food and Hospitality Research vol. 4 (2015). Introduction We examined how a reduction in plate size...
Reducing electricity consumption in a workplace setting

Reducing electricity consumption in a workplace setting

This intervention has been created and measured by: Elena Claire Ricci, Francesca Pongiglione, Matteo Motterlini   Introduction The largest source of global GHG emissions is related to electricity and heat production (IPCC, 2014). Residential and commercial...